At Zeno Online Shopping, we want you to love your purchase. If you are not entirely satisfied, our return policy lasts 10 days from the date of purchase. To be eligible, items must be unused, in their original packaging, and accompanied by a receipt.
Non-returnable items include sale items, gift cards, and personal care or intimate goods. For damaged or defective products, please contact us immediately at connect:zenoshop656@gmail.com to arrange an exchange. Once your return is inspected and approved, a refund will be processed to your original payment method within a few business days.
Would you like me to draft a specific "Contact Us" section or a custom email template for your customers to use when requesting a return?
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